MineRP produces highly technical, sophisticated software solutions, demanding skilfully designed configuration and knowledge transfer projects during implementation.  Implementation projects may be simple affairs where no formal training is required, or large scale projects covering updating of technology, processes and even organisational roles and responsibilities.
By combining industry best practice in software training and implementation with years of mining experience, MineRP has obtained a unique solutions implementation approach – one that ensures our clients are fully capable to get the most from their software purchase.
The MineRP Software Implementation solution is adapted to suit your specific needs, but essentially covers:

Requirements Analysis

MineRP will produce a custom-developed implementation plan covering business and project objectives, key event schedules with cost, benefits, time and scope as well as detailed resource plans.

Understanding the client’s business

This is where the business gap with regards to Systems, Structure, Skills, Style, Productivity, Effectiveness, Efficiency, Roles & Responsibilities and KPI’s are established.  In short, we make it our business to understand your business before configuring our solutions to produce the desired outcomes.

Implementation Phase

MineRP experts are often deployed on-site during this phase to liaise with key role players and do configuration of the systems being implemented. These expert consultants also do on-site training in the use of the new solution, covering both the product as well as the process changes (if any) addressed.  Where required, customised training manuals are produced, and data take-on and conversion is done before going live with any system.Change management may be a major requirement for a large IT project.  MineRP has a team of highly qualified organisational behaviour experts ready to assist clients with any interventions required to keep employee’s hearts and minds aligned with the organisation’s desired outcomes.

Follow-up Phase

Follow-up normally comprises a hands-holding period of monitoring and mentoring, further embedding business processes, applications or skills. MineRP offers ITITB approved training courses either at our offices around the globe or at the client’s site.  Talk to us to establish your requirements for continuous training and refreshment courses.